Terms of Service

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Welcome Message
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Welcome to my store! I hope you enjoy my hand drawn cards. If you would like to learn more about me please visit my about page: http://mehyimei.ecrater.com/about.php

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Payment
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I accept PayPal as the main payment method currently.

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with Payment please do not hesitate to contact me and I will assist you in anyway that I can.

Customers residing in Sunny Singapore can pay with a direct bank transfer if they wish, please contact me directly if you want to use this method.

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Shipping Policy
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If your order is a gift going directly to the recipient, I can include a handwritten personal message from you for no extra charge. If you would like this service please let me know what you would like me to write (to fit on the inside of the card) in the "Note to mehyimei" during checkout or you can simply drop me a private message.

Items are shipped in a sealed plastic holder, then securely packed in a DL size envelope, and placed in a sturdy bubble-wrap shipping envelope.

mehyimei ships worldwide from Singapore with Singapore Post. I ship with tracking as standard even though it is slightly pricey as I understand how painful it is to wait for a mail parcel to arrive from overseas only to know it's lost. If you do not wish to ship with tracking, please contact me before ordering for a quote.

mehyimei is located in Singapore (Southeast Asia).
- Shipping within Singapore normally takes 2-3 working days.
- Packages shipped to USA/Europe normally take 5-8 working days.
- Shipping to the rest of the world takes approximately 1-2 weeks, although customs can occasionally delay packages further.

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Refund Policy ==========================================================================================

If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.

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Additional Information
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{ Custom Orders }

I love custom orders! Custom orders usually cost between USD 12 and USD 30 each, depending on the complexity of the design. Please feel free to contact me with your needs and I look forward to working with you on your one of a kind design.

{ Wholesale & Consignment }

I accept wholesale orders of 30 cards or more, please contact me for more information.

{ Other Policies & Info }

If you have any questions about any of my items or policies please do not hesitate to contact me either by sending us an Etsy conversation or by email to meh.yimei@gmail.com